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In our years of IT experience we found that consulting companies think they have all the answers. The truth is they don’t even know all of the questions for most organizations. You found us because you were looking for information in an effort to fast track your projects or simplify your job. Since 2007 we… Continue reading Welcome to Bestitdocuments.com Weblog

Visio Drawings – Arcsight Enterprise Security Manager Notes

Visio document downloads Arcsight Architectural Diagram.vsdArcsight Log Retrieval.vsdArcsight Netscreen Log Retrieval.vsd Arcsight Enterprise Security Manager is a security event manager that analyzes and correlates events to provide insight into a large scale network. The Arcsight correlation Appliances resides in the Core Engine Layer of the Arcsight deployment topology. The appliance is logged into directly via… Continue reading Visio Drawings – Arcsight Enterprise Security Manager Notes

Bluecoat SGS Notes

Sample SGS Common Filter ExpressionsFilter Expression Packets Capturedip host 10.25.36.47 Captures packets from a specific host with IP address 10.25.36.47.not ip host 10.25.36.47 Captures packets from all IP addresses except 10.25.36.47.ip host 10.25.36.47 and ip host 10.25.36.48 Captures packets from two IP addresses: 10.25.36.47 and 10.25.36.48.ether host 00:e0:81:01:f8:fc Captures packets from MAC address 00:e0:81:01:f8:fc:.port 80… Continue reading Bluecoat SGS Notes

Latency – And Slow Performance Network Considerations

The following table can be used to determine the minimum TCP Receive Window size needed for given (1) downlink speed latency: Winsock – networking API designed to facilitate communication among TCPIP apps and protocol stacks NetBIOS Interface – most windows OS’s use IPC Inter-process Communications to allow for the use of NetBIOS names NetBIOS name… Continue reading Latency – And Slow Performance Network Considerations

Sample Bluecoat Proxy XML Input file

Select Policy Policy files Copy cpl / xml files to disk Brown to the disk and Open xml Edit the output .xml file Find </vpm-cat> <cr> Copy paste new xml source Save file Open proxy Install new .xml from copied source Open VPM Launch Open Web authentication layer Bypass-auth-dest Remove Internet-com category Define a new… Continue reading Sample Bluecoat Proxy XML Input file

DNS Verification Cheat Sheet

After you have setup your DNS Server, it’s very important to check that the entries which are populated to the Internet are correct. You can use the following checklist using nslookup. Start nslookup for the desired DNS Server nslookup> server 193.247.121.196Default Server: rabbit.akadia.chAddress: 193.247.121.196 Check – Start of Authority (SOA) > set q=SOA> akadia.comServer: rabbit.akadia.chAddress:… Continue reading DNS Verification Cheat Sheet

Bluecoat Proxy – Policy Sync example

Push or overlay to AN UAT proxy Manually update the following portions of VPM on the UAT proxy (use production proxy as a guide for rules and placement)Web Auth LayerDelete or web auth layerCreate web auth layerSSL Access LayerCreate SSL Access layer and disable cert validation for all Any other items that is specific to… Continue reading Bluecoat Proxy – Policy Sync example

Bluecoat – Information Gathering / Preinstall Questionaire

The first thing that needs to be accomplished is to gather all pertinent information regarding the install. Here are some items that need to be looked at: Note: Do not have the site install BCAAA on a server you do not have remote access to unless absolutely necessary. This hinders our ability to troubleshoot/diagnose issues… Continue reading Bluecoat – Information Gathering / Preinstall Questionaire

Cisco WAAS Troubleshooting Notes

WAE show wccp routersshow wccp greshow egress-methodsshow cms infocms config-synccms deregister force show statistics connectionsshow stat conn conn-id [ ]show stat dreshow stat auto-discoveryshow stat auto | inc No peershow stat auto | inc SYNs foundshow stat acce l cifs detailshow stat acce l http detailshow statistics accelerator mapishow policy application dynamic type-tail syslog.txt show… Continue reading Cisco WAAS Troubleshooting Notes

Proxy – Router Debug Notes

Router proxy Technical Notes show clock – shows date and time on routershow history – shows the history of your commandsshow debug – shows all debugging that is currently enabledno debug all – turns off all debuggingshow users – shows users connected to router enable password <give password here> – sets privileged mode passwordenable secret… Continue reading Proxy – Router Debug Notes