Sample Change Management Process Document
July 7, 2020Sample Change Management Process
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Sample Change Management Process
Excel steps Task Names below SIEM Architecture ReviewApprove SOWBegin engagement with NetIQRemediation tasksDefine monitoring criteriaSplunk hardware requirementsUpgrade NAM environmentUpgrade NAM 4.3 – 4.4Install QR agent on NAM environmentTest log elements to QRDetermine if NetIQ is neededAcquire VM ShellsImplement NetIQ analyticsConsumer authenticationColleague authenticationTest log delivery and parsing with / SplunkIdentify...
Sample Process Workflow 2 of 3 Process Workflow
Sample Process Workflow 1 of 3 Process Workflow
Sample Considerations Change Risk: Low Risk Only impact one customer group If the change fails, only a few users from a single customer site will be affected and recovery will be quick and low effort Can be implemented at any time Requires approval for completeness of change instructions from...
A DMARC policy allows a sender’s domain to indicate that their emails are protected by SPF and/or DKIM, and tells a receiver what to do if neither of those authentication methods passes – such as to reject the message or quarantine it. DomainKeys Identified Mail (DKIM) is an email...
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