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Sample Excel – IT Project Turnover Actions SpreadSheet

June 6, 2012

Free – Excel document download IT Project Turnover Actions

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compliances , data-center-soc-noc , security , web-services

Sample Word – Hardware Staging Checklist

June 4, 2012

Free Word document download Hardware Staging Checklist

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business , compliances , data-center-soc-noc , security

Building blocks of a comprehensive Business Continuity Program

May 29, 2012

Visio Download Business Continuity Planning

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compliances , data-center-soc-noc , visio-stencils

Sample Visio – Enterprise Technology Refresh Roles & Responsibilities

May 28, 2012

This Sample Visio applies to Technology Refresh workstreams for: Windows 7 upgrades, Windows 7 migrations Citrix Migrations VMWare Migrations Desktop Optimizations Application upgrades, Application Migrations Enterprise Technology Refresh Roles & Responsibilities www.bestitdocuments.com

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compliances , data-center-soc-noc , information-rights-management , security , visio-stencils

Sample Visio – Oracle Management Server (OMS)

May 25, 2012

Free – Document download Oracle Management Server (OMS) You can search My Oracle Support (formerly Metalink) for Oracle software patches and patchsets, and download these patches or patch sets to an appropriate location in the OMS Oracle home of Enterprise Manager. The direction of the arrows specify the direction...

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compliances , data-center-soc-noc , security

Data Value Lifecycle Management

May 19, 2012

Overview: Data Archiving which is the disciplined process by which data is migrated or copied and migrated for long term retention under a chain of custody control to media at designated archive location/s where retention, security, retrieval, rendering, and authentication are all specified by formalized archiving policy The value...

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data-center-soc-noc , o-s , security , visio-stencils

Sample Visio – VMWare – Monitoring Approach

May 16, 2012

Free Visio document download VMWare – Monitoring Approach

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data-center-soc-noc , networking , visio-stencils

Sample Visio – Data Center IT Rack 3

May 13, 2012

Free – Visio document download Data Center IT Rack 3

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data-center-soc-noc , networking , visio-stencils

Sample Visio – Data Center IT Rack 2

May 12, 2012

Free – Visio Document download Data Center IT Rack 2

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data-center-soc-noc , networking , visio-stencils

Sample Visio – Data Center IT Rack 1

May 12, 2012

Free – Visio document download Data Center IT Rack 1

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data-center-soc-noc , security , visio-stencils

Sample Visio – IT Sales Technology Process Flow – CRM

May 10, 2012

 ERP – CRM flows If you like the information we provide on this site and you can, please backlink with us ?

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data-center-soc-noc , firewalls , networking , policies , security

Sample Word – Firewall and VPN Standards

May 10, 2012

If you like the information we provide on this site and you can, please backlink with us ? Free Document download Sample – Firewall and VPN Standards

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application , compliances , data-center-soc-noc , itil , security , web-services

What you should look for when shopping for a Data Center

April 19, 2012

A wide range of state of the art facility and IT technology characteristics these characteristics include: Earthquake suppression (structural design), Lightning suppression, Tornado and flood suppression, Moisture detection, Sealed conduits, Sump pumps, Drainage Power distribution and backup power supply, Flywheel CPS (continuous power supplies), Surge protection and brownouts, Redundant...

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data-center-soc-noc , networking , projects , visio-stencils

Sample Visio – Phases of Integration Testing

April 3, 2012

Free – Visio Document download Phases of Integration Testing

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Security Operations – Security Guidance

February 10, 2012

Secure by Design Design for defense-in-depth Plan for security management Design system architecture for security Build network threat models Secure by Default Minimize the network attack surface Deny access by default Use security features in Windows Server 200x, Unix, MVS and Risc OS’s Secure in Deployment Software maintenance Security...

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compliances , data-center-soc-noc , security

What should a buyer look for in an MSSP?

February 7, 2012

Let us now discuss the key elements that a prospective buyer should look for in a MSSP: Confidentiality of Company Information: Understand how the prospective service provider ensures confidentiality of its customer’s information- this would particularly apply to security policies, network diagrams, and other information required providing the service....

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data-center-soc-noc

Sample Word – IT Infrastructure Questionnaire Template

January 26, 2012

Free Word document download IT Infrastructure Questionnaire Template www.bestitdocuments.com

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data-center-soc-noc

PowerPoint – When to Use an IT Consultant ?

January 26, 2012

Free PowerPoint document download When to Use an IT Consultant www.bestitdocuments.com

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data-center-soc-noc

Service Desk Outsourcing Techniques: Pluses and Minuses

January 8, 2012

Service-desk Entrusting: Good and bad points Service-desk support is really a exclusive details source which helps a lot in troubleshooting all kinds of computer plus circle complications within an firm. The assistance workplace can be by means of in-house aid for employees of your firm. It can be provided...

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data-center-soc-noc , o-s , web-services

Server – Temperature, Humidity, and Cleanliness

July 4, 2011

Environmental Concerns One of the most neglected items is the environment the computers must run in. Most servers are incredibly reliable despite the abuse they get; they continue to run. In most computer rooms, this is not much of a concern, because they were designed to be friendly to...

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data-center-soc-noc

Management and Support Planning

May 30, 2010

Planning Fundamentals Understand: “To perceive and comprehend the nature and significance of” Communicate: “The exchange of thoughts” Involve: “To contain or include” Document: Take notes, write everything down Technical Architecture Establish a Technical Architecture and use it!!! TA is the hardware, operating system, applications software, transmission medium, and methodology...

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business , data-center-soc-noc

Business Continuation Project Considerations

May 27, 2010

Top 8 Things to Communicate Proactively ID and leverage existing information upfront Have a clear definition of scope and deliverables Team structure should include functional representation Equalize the workload between your project content experts Gather feedback along the way to make sure you’re meeting milestones Establish top down support...

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compliances , data-center-soc-noc , security

Helpdesk Research – Analysis

April 23, 2010

Executive Summary After extensive research and evaluation of each Helpdesk’s experiences with Windows Vista and, we have determined that Windows 7 will provide substantial Helpdesk savings for high volume users who switch to Windows 7. Windows 7 can be expected to reduce support costs by $483 per user per...

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data-center-soc-noc

Sample ERP Lines of Service

April 20, 2010

  Server Administration ERP Application Support ERP Infrastructure Support ERP Upgrade Patch Management       HW & Firmware Updates       DNS Support       Virus Protection       Server OS and Non-DB Backup Administration       Offsite Storage       Maintanence of...

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data-center-soc-noc

Help Desk Change Management

April 20, 2010

Today’s distributed computing environment has made change management a nightmare for many organizations.  Today’s Service Desk solution processes new hires, employee transfers, common system upgrades, and other frequently repeated tasks can be managed with ease. The ability to setup dependencies in advance to ensure that the various tasks are...

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compliances , data-center-soc-noc , visio-stencils

VERITAS Volume Replicator

April 7, 2010

Systems Solution

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business , data-center-soc-noc , security

Planning Your Security Assessment

April 6, 2010

Careful planning is the first and most important step of any security assessment. While it may be tempting to break out your network security tool kit right away and begin scanning the entire network, this can lead to haphazard information collection and analysis and provide practically no basis for...

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compliances , data-center-soc-noc

Idea’s to consider builind a Help Desk Dashboard

April 2, 2010

Things you should consider Requirements: Business Model Views Active directory aware Single-sign on Role based Access Views Departmental role based access views Point of Contact information Linkages to help-desk ticketing / tracking systems Point of Contact information (Initials Summarization based on top service level Agreements) (Initials Summarization based on...

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business , data-center-soc-noc , information-rights-management , security

Some Storage Considerations

March 27, 2010

    DAS  NAS  SAN  iSCSI Type of connection • SCSI • FC-AL • …. • Fast Ethernet • Fibre Channel • Fibre Channel • Internet Remote connection • Typically no • Yes • Possible • Yes Type of I/O • Block  • File  • Block  • Block Performance...

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data-center-soc-noc , networking

Network Connection Speeds detailed.

March 4, 2010

   Carrier Technology Speed Physical Medium Notes Dial-up AccessPlain Old Telephone System (POTS) 2400 bps to 56 Kbps Twisted Pair On demand access. Switched 56 Requires modem and POTS line. Slow and varies with line quality. Switched 56 2400 bps to 56 Kbps   Requires modem and POTS line....

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business , compliances , data-center-soc-noc , security

Sample Disaster Recovery Test Plan (Structure)

February 22, 2010

1.      Test Planning a.       Objectives b.      Test Procedures c.       Test Plan Review d.      Assumption Validation   2.      Test Scope a.       Orientation b.      Table Top c.       Functional d.      Full Scope   3.      Test  Coordinator and Team   4.      Result Analysis a.       Objectives Completed b.      Validity and accuracy of test data...

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