When Handling a Grievance
July 4, 2024Be sure that you:
Distinguish between facts and allegations, and investigate every allegation thoroughly.
Do not make a decision based upon assumptions.
Check opinions for accuracy before making a decision.
Distinguish between serious and minor offenses.
Follow the concepts of corrective discipline.
Are sure the penalty fits the offense.
Are consistent. For similar offenses involving different employees, the penalties must be similar.