Infrastructure Mainframe Support SOW.zip

Infrastructure Mainframe Support SOW.docx
Service Change Procedure.docx
Information Security Table of Roles and Responsibilities.docx
Key Customer Roles and Responsibilities.docx
Middleware Support.docx
Sample SOW Service Charges.docx
KPI or CPI Performance Indicators.docx
Messaging Support Services.docx
Midrange Storage Management Services.docx
RACF – Use Cases for Security Access Reports.docx
Active Directory Services.docx
Information Security Requirements.docx
Policies Procedures Processes and Controls.docx
Proprietary Software.docx
WebSphere MQ.docx
Disaster Recovery.docx

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