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Considerations: What are your important assets? SAP ERP CRM BizTalk Financial Applications Ultimus Applications Payroll (included in financial systems) Inventory (included in financial systems) SQL databases Quickbase databases (Internet services) Greatplains databases Kronos databases Call Center Software Remedy (Ticketing System) Heat (Ticketing System) Internet Websites Intranet Websites Country Offices...
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Becoming customer-centric starts with Strategy and is supported with Technology Enablers. Technology is a means to an end. Not an end in itself. Strategy and objectives identification. What is our overall mission? The value proposition? Marketing strategy? How will loyalty models be utilized or trigger-based marketing? Develop the customer...
Sample: The OU structure of the directory will be the default after the initial promotion of the first DC with a couple of root level OU’s added. These OU’s will be named Administration and Application respectively. The Administration OU will then have a sub-OU named the IT Architecture group...
Regardless of how strong the security of network infrastructure or software implementations are, risks are present wherever there is administrative access to computer systems and data. A risk analysis outlines all the threats to the viability of the business. It examines the likelihood of each threat occurring and the...