Hardware Vendor Server Selection Considerations
April 17, 2013|
Priority |
Standard Criteria |
|
1 |
Warranty Support (response time) |
|
2 |
Price |
|
3 |
Availability of pre-sales engineers |
|
4 |
Knowledgeable Vendor sales force |
|
5 |
Online ordering |
|
6 |
A National Vendor Sales team. Preferably the same people for as long as possible. To provide a consistent point of contact. |
|
7 |
Standard Configurations for ordering. |
|
8 |
Online reporting and tracking of orders. |
|
9 |
Good Warranty terms. (warranty length and coverage) |
|
10 |
Support training for locations that do their own support |
|
11 |
Good financial terms. (AR 30/60/90 days) |
|
12 |
Maximized Model Lifetime and flexibility |
|
13 |
Provide a lease option (Technology Refresh) |
|
14 |
Provide an asset disposal system. |
|
15 |
OS Image process available from Vendor |
- Select Vendor
- Contract Volume Discounts