Sample – Project Managed Services “Transition Phase”
February 10, 2013Sample Managed Services “Transition Phase”
Transition is an important part of the KT process where the teams overlap transition and support making the process smooth. Following section explains the stages.
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Activity |
Description |
| Documentation | Documentation is one of the important stages, where the complete understanding on the functionality shall be depicted. Documentation shall be done for the following:
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| Presentations | Once the documentation is complete and the team understands the complete functionality, presentation is given for the following teams:
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| Establish Maintenance Procedures | Maintenance procedures are established to ensure that the work goes as per the plan. Following are the activities done at this stage:
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| Planning | The team structures are formed at this stage. As part of this stage, following shall be done:
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| Actual Production | Once the teams are finalized, then the teams get into action. Following activities are performed at this stage:
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| Review and Handover | Collection of metrics and documentation are performed at this stage. Following activities takes place:
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| Train Onsite / Offshore team | The typical methods that are followed to impart training to the onsite/ offshore teams are geared towards getting them up and running, and geared to meet existing client SLAs, in as short a time as possible. It is important here to phase out these activities in an optimum amount of time, so as to set the right kind of expectations that can be well managed in the long run. These methods include:
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