The exposure loss or damage from reliance upon technology necessary to achieve business goals.

There are clear trends

• The Worst 1% of the defects = 50% of the failures!
• The Worst 20% of the defects =  80% of the failures

IT services interruptions are consistent across all customers & machines, and are consistent across almost all applications and components

Areas of digital risk in your organization include:

• Effective and efficient control environment
• Security and availability of digital information
• System privileges and access controls
• Disruption from intrusions or viruses
• Threats to business continuity

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