Sample – IT Service Delivery Lines of Business
October 14, 2012Sample Service matrix.
|
Service Category |
Service Owner(s) |
| Networking Services | Network |
| Firewall Services | Network |
| Telecommunications Services | TeleComm |
| Network Operations Services (NOS) | Operations |
| Security Operations Services (SOS) | Security Operations |
| Data Center – Production Support | Operations |
| Data Center – Server/Database Hosting | Operations |
| Server Administration Services | Mid-Tier |
| Database Services | Database |
| IT Client Services | Mid-Tier |
| Application Hosting | Application – Operations |
| Utility Hosting | Operations |
| … | … |