compliances , policies

Sample – Request for Proposal (RFP) Considerations

October 10, 2012

Request for Proposal (RFP) Guideline considerations

Technical

Technical
Backup and Recovery Network
Batch File Processing On-Call Support
Change Control of the System – Analysis, Prioritization, Reporting, Planning, Implementation, Verification, Release On-Site County Support
Code Inspections, Design Reviews and Test Reviews Operating Environment, Procedures
Configuration Management (hardware and software) Performance And Capacity Planning
County Access to Data Phased Implementation
Customer Service Pilot Implementation and Evaluation
Data Center Supported Platforms Production Control Support
Data Collection/Distribution Timeframes Proposed Technical Architecture
Data Confidentiality Release Management
Database – Architecture, Modeling Methodology, Normalization, Mirroring Requirements Traceability
Detailed System Design Response Times
Development, Design, Coding and Testing Standards Service Level Objectives/Agreement
Development, Test And Training Environments Software Distribution
Electronic Media Support Standard Programming Languages
Equipment Substitution Structured Coding
Fiscal Reporting Support Tools
General System Design Supported Versions
GUI and On-Line Help System Acceptance Test and Acceptance Decision
Hardware-Software Equipment List System Availability
Hardware-Software Installation System Innovation
Help Desk – Levels, Reporting, Documentation, Response Times, Tools, Training System Monitoring / Performance Monitoring
Independent Audit and Certification System Security (Physical and Data Security)
Interfaces with Existing Systems System User Support
Interoperability Testing – Phases, Tools, Data, Documentation, Reviews; Interface, Stress, Performance, Regression, Pilot, System, User Acceptance Testing
Joint Application Development sessions (JADs), Joint Requirements Planning session (JRPs), and Subject Matter Experts (SMEs) Transition to a Data Center
LAN Administration Validity Checks and Edit Standards
Maintenance – Preventative, Remedial, Routine, Minor Maintenance and Quick Fixes, Technical Refresh Version Control Process
Move, Add Change (MAC) Management Warranty And Correction