A wide range of state of the art facility and IT technology characteristics these characteristics include:

• Earthquake suppression (structural design),
• Lightning suppression,
• Tornado and flood suppression,
  • Moisture detection,
  • Sealed conduits,
  • Sump pumps,
  • Drainage
• Power distribution and backup power supply,
• Flywheel CPS (continuous power supplies),
• Surge protection and brownouts,
• Redundant backup diesel generators,
• Redundant UPS protected power circuits,
• Water cooled redundant package chillers,
• Environmental controls air quality control systems,
• Raised floors,
• Fire detection and suppression
• Smoke and carbon dioxide detection units,
• Tightly controlled customer access via a security lobby,
• Customer-operated environmental control,
  • Role based access controls,
  • Biometric geometry scanners,
  • Monitoring / audit controls,
• Highly secure physical monitoring,
• Server thermal monitoring,
• Motion detectors and alarms,
• Silent alarms,
  • Exterior CCTV high resolution / night vision image recorders
  • CCTV image recorders

Highly secure monitoring,

• Lockable cabinets with direct access,
  • Private cabinets
  • Shared cabinets
• Global Tier 1 / Tier 2 network neutral services provide direct interconnection to the largest aggregation
  • Interconnectivity – With direct access to the top global Tier 1 / Tier2 networks, network neutral services provide direct interconnection to the largest aggregation of networks for unmatched service diversity, flexibility and reliability.
• Enterprise Class firewall edge services
• Enterprise class Network routing and switching infrastructure
• Enterprise load balancing and clustering
• Enterprise class IPS / IDS edge services
• Enterprise VPN services
• Enterprise Asset management / tracking
• Enterprise IP Management
• Enterprise data backup services
  • Enterprise server snap imaging and recovery
• Enterprise storage services
• Enterprise recovery services
• Enterprise IT (ITIL) control services and change controls

The facility should separate the welcome lobby from the operations center staffed 24*7 with security officers, a customer care area staffed with engineers and technicians ready to solve problems, and a secure separate shipping and receiving area.