How to build or enhance your Corporate IT Domain Knowledge

Objectives:  

Build an understanding of

1. Business processes and workflows and dependencies

2. Build Domain Oriented Software Development Environment

3. Systems & Software (licensing, licensing recovery and cost to organization)

4. Asset management, know what you have where assets are and classify the value to each line of business and to corporate

5. Business Applications, know what they are where they are and the sensitivity of  the data and value to each line of business and to corporate 

Sub-Steps to improve your Domain Knowledge:

1. Created a master list of Network, Systems, Applications / and database systems

2. Mapping of applications to business processes

3. Align sub teams within the core team to business process areas

4. Detailed business processes and workflows

5. Escalation Matrix for each line of business, Application or Application Service

6. Identify or create accurate SLA / OLA’s, (KPI, CPI’s) for your organization

7. Train your team members

8. Prepare for disasters

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