The IT Service Request Catalog is a web portal that contains information about all corporate IT Services. It offers many improvements over the current methods that corporate employees once used to request, assign, and fulfill IT service requests.

The IT Service Request Catalog provides:

· Central repository to document IT services

· Consistent, streamlined, end-to-end fulfillment workflows

· Systematic, robust approval features

· Two-way communication between fulfillment team and service end-users

Service Categories

Some examples of Service Categories include:

· Network Edge, Firewall and Security Services

· Identity and Access Management Services

· Application & System Services

· Data Center Hardware Services

· Database Administration

· Desktop Computer Services