Assurance of trustworthiness
June 29, 2010It’s all a “confidence” game.
Providing adequate confidence that …
… Data will not be altered or misused.
… Only authorized access is allowed.
… Customers’ wishes are being honored.
Recent surveys of online consumers
70% said privacy was important to them, but only 40% read privacy statements
53% use the same usernames and passwords on multiple sites
91% would be more likely to do business with a company that verified its privacy practices with a third party
84% think that third party verification should be a requirement