The challenges are related to people and strategy:

Attracting & Retaining Talented People                                                      9%

Identifying the Right Team/Leader for Knowledge                              15%

Defining Standard Processes for Knowledge Work                                 24%

Setting the Appropriate Scope for Knowledge Initiatives                 24%

Mapping the Organizations Existing Knowledge                                     28%

Justifying the Use of Scarce Resource for Knowledge Initiatives    34%

Determining What Knowledge Should be Managed                               40%

Measuring the Value and Performance of Knowledge Assets           43%

Changing People’s Behavior                                                                            56%

People contribute to knowledge bases

Process – Embedded in core processes

Content – Consistent with strategy

Technology – Just-in-time’ delivery

People contribute to knowledge bases

• Process – Embedded in core processes
• Content – Consistent with strategy
• Technology – Just-in-time’ delivery