data-center-soc-noc

Management and Support Planning

May 30, 2010

Planning Fundamentals

Understand: “To perceive and comprehend the nature and significance of”

Communicate: “The exchange of thoughts”

Involve: “To contain or include”

Document: Take notes, write everything down

Technical Architecture

Establish a Technical Architecture and use it!!!

TA is the hardware, operating system, applications software, transmission medium, and methodology for an information platform.

Standards Based

Security & Disaster Recovery

Implement and follow standards

Visual standards

Development standards

Documentation standards

Page – file – directory standards

Security

Backup and disaster recovery standards

Document – “Write it Down”

Reduce revisits

Develop a TO DO List

Self documents the project process

Reminds you what you did months later

Reduces lost ideas

Keep current and train staff to:

Reduce errors

Reduce stress

Reduce delivery time

Reduce life cycle cost of application

Use outside expertise to:

Plan new projects

Address areas that you do not know well

Do implementations that you will only manage

Test security

Use a life-cycle approach

Use tools that provide real benefit

Monitor system performance to ensure stability and acceptable response time

Review and test security

Support Summary

Systems Approach

Planning Fundamentals

Technical Architecture

Standards

Document

Life-Cycle Approach

Security

https://www.bestitdocuments.com/Samples