Ingredients for Productive Team Meetings
March 25, 2010There are simple steps which can increase the productivity level of team meetings. Check off the appropriate items as you prepare for your next meeting.
During team formation
1. Ensure that all members have a joint understanding
___ Make sure each person understands the mission
___ Define the problem
___ Set expectations
___ Allocate resources (time, people, money)
___ Document roles and responsibilities
___ Define boundaries
2. Make meeting logistical agreements
___ Start the meeting on time
___ Stop side discussion
___ Keep on track
___ Follow agreed upon roles
___ Review action items
3. Agree on behavioral issues
___ Shared leadership
___ Communication styles
___ Honesty
___ Confidentiality
___ Collaborative efforts
___ Problem solving approach
___ Appropriate interventions
1. Guidelines for productive meetings
___ Distribute agendas in advance
___ Briefly state the purpose of the meeting
___ Note who is responsible for agenda items
___ List amount of time allocated for each agenda item
___ Start actual meeting on time
___ State what needs to be accomplished
___ Encourage all to meet with the intent of solving issues
___ Record key topics and all agenda items
___ Record new topics for a future agendas
___ Honor team norms
___ Follow the agenda
___ Start a parking lot
___ Collectively determine next agenda
___ Evaluate the meeting
___ Stop on time
___ Publish minutes within 48 hours
2. Manage meeting discussions
___ Ensure that all participate
___ Avoid majority rule
___ Check for consensus
___ All participate
___ Search for areas of agreement
___ Clarify/discuss areas of agreement
___ Determine importance of disagreement
___ If significant disagreement exists,
___ Create alternate acceptable solutions
___ Discuss conflict situations
___ Stop the encounter
___ Give one person the chance to explain their position
___ Have the second person restate the position
___ Reverse the roles
___ See if new insights resolve the issue
___ If not resolved, ask the facilitator for help
___ If still not resolved, determine if all need to agree
3. Monitor meeting behavior
___ Create an open environment
___ Ask questions to clarify
___ Agree to disagree
___ Attack the problem, not the person
___ Listen, listen, listen
___ Summarize what’s been discussed
___ If the horse is dead, get off
___ Control rambling discussions
___ Find a natural break and intervene
___ Confirm your understanding of the point
___ Restate the purpose of the meeting
___ Direct a question to another member to refocus
___ Interrupt if necessary
___ Restrain dominating members
___ Remind the team that all need to give input
___ Acknowledge the speaker’s knowledge and move on
___ Ask the group for other opinions
___ Involve the non-participator
___ Ask for views based on experience
___ Arouse interest by asking for their opinion
___ Systematically ask for input from all
___ Diffuse personality clashes
___ Emphasize points of agreement
___ Draw attention to meeting objectives
___ Ask that personalities be omitted
___ Manage critical members
___ Ask for the reactions of others
___ Find some agreement, then move on
___ Talk with the person privately
___ Control the know-it-all
___ Ask for group comments before asking the “expert”
___ Request facts to verify expressed opinions
___ Don’t allow interruptions
___ Eliminate side conversations
___ Agree to have one conversation at a time
___ Have all team members enforce the agreement
___ Ask person to share input with the entire team
___ Stop the conversation
Sample Meeting Minutes
Opening:
The regular meeting of the was called to order at on in by .
Present:
A. Approval of Agenda
The agenda was unanimously approved as distributed.
B. Approval of Minutes
The minutes of the previous meeting were unanimously approved as distributed.
C. Open Issues
Summarize the discussion for each existing issue, state the outcome and assign any action item.
D. New Business
Summarize the discussion for new issues, state the next steps and assign any action item.
E. Agenda for Next Meeting
List the items to be discussed at the next meeting.
Adjournment:
Meeting was adjourned at by . The next general meeting will be at on in .
Minutes submitted by:
Approved by: