ERP – CRM Sample details

Common Corporate Departments:

Application Architecture and Internal Consulting

Application Development Tools Research and Deployment

Application Development Training Coordination

Application Needs Analysis and Project Identification

Application Security and End User Access Control (Some Applications)

Application Systems Development

Application Systems Operational Support

Applications Integration and Systems Interfaces

Applications Systems Enhancement

Application Vendor Support

Customer Relationship Management

Project Management and Status Reporting

Project Scope Definition, Resource Allocation and Initiation

Database Management Services

Software Operational Support

Software Patches

Software Upgrades

IT Server Administration and Operations

Database and Application Server Software Operational Support

Database and Application Server Software Patches

Database and Application Server Software Upgrades

Database Security Administration

Oracle Financials Software Provisioning System

Technical Coordination of Application Software Installations

Technical Coordination of Application Software Patches

Technical Coordination of Application Software Upgrades

Legacy applications

Maintenance

Migrations

Re-hosting

Sun-setting

Mainframe Transactions

Upstream

Downstream

Virtualization

Relational Database Design:

Dynamic

Design and implement tables

Data types customized needs

Queries (performance, analysis)

Troubleshooting (triggers, optimization)

Integration

Clustering

DR

Monitor

Track

Manage

Analysis

Trends

BPI

Application Grids

Capacity

Dynamic responses

Metering / Billing

ERP

PPM

BI

CRM

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