Considerations for each class:

· Create agenda – sessions and approximate timings
· Create detailed course outline
· Consider prerequisite reading and assignments that would help folks prepare for the class
· Identify any prerequisite hardware,& software (including downloads)
· Plan course exercises and activities
· Plan testing strategy
· Course logistics

Track Strategy courses (1/2 day web cast course

· Class etiquette, web cast briefing for students
· Introduction
· Market potential, challenges & opportunities
· Review of class prerequisites (white papers, etc) – if any
· Product features and solution benefits – standard client presentation
· Screen cam/live demo as appropriate – standard client demo
· Selling strategies and tips
· Competitive environment
· High-level architecture & technical requirements
· Reference to BPL methods (if any)
· Other resources, reference materials
· Client scenario case study
· Class exercises and activities (we recommend using polling questions throughout the web cast in addition to a quiz/lab at the end of the session.  Be sure to include answer keys and/or evaluation criteria)
· Attendee presentations (guide lines/expectations)
· Take home assignment (answer keys and/or evaluation criteria)

Product Overview, Presentation and Demo courses (one day web cast class)

Part 1 – Overview and Presentation (@3 hours – suggested topics:

· Class etiquette, web cast briefing for students
· Introduction
· Market potential, challenges & opportunities
· Review of class prerequisites (white papers, etc) – if any
· Product features and solution benefits – standard client presentation
· Screen cam/live demo as appropriate – standard client demo
· Selling strategies and tips
· Competitive environment
· High-level architecture & technical requirements
· Reference to BPL methods (if any)
· Other resources, reference materials
· Client scenario case study
· Class exercises and activities (we recommend using polling questions throughout the web cast in addition to a quiz/lab at the end of the session.  Be sure to include answer keys and/or evaluation criteria)
· Attendee presentations (guide lines/expectations)
· Take home assignment (answer keys and/or evaluation criteria)

Part 2 – Demonstration and Basic Install (@3 hours) – suggested topics:

· Introduction to afternoon session
· Product installation Prereqs
· Product Installation (or overview)
· Product Demonstration setup
· Product Functionality Details
· Basic Troubleshooting
· Available Methodology
· Other resources, reference materials
· Client scenario case studies (for demonstration customization)
· Class exercises and activities (we recommend using polling questions throughout the webcast in addition to a quiz/lab at the end of the session.  Be sure to include answer keys and/or evaluation criteria)
· Attendee demonstrations (guide lines/expectations)
· Certification assignment (answer keys and/or evaluation criteria)