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Sample Visio – Project Role Resource Request Flow

Posted in Projects (400),Visio Samples - Stencils (457) by Guest on the August 31st, 2013

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Project Role Resource Request Flow

Negative impacts of resources not assigned or improperly allocated 

Impact Timesheet 

Impacts Budget 

Impacts Finance 

Impacts Capitalization 

Impacts Allocations 

Impacts our Customers 

Impacts to your current and future revenue streams

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Powerpoint – Identifying Worst Information Technology Practices

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Sample – Asset Collection Worksheet Considerations

Posted in Compliances (1300),Policies - Standards (600),Security (1500) by Guest on the August 17th, 2013

Considerations:

What are your important assets?

  • SAP
  • ERP
  • CRM
  • BizTalk
  • Financial Applications
  • Ultimus Applications
  • Payroll (included in financial systems)
  • Inventory (included in financial systems)
  • SQL databases
  • Quickbase databases (Internet services)
  • Greatplains databases
  • Kronos databases
  • Call Center Software
  • Remedy (Ticketing System)
  • Heat (Ticketing System)
  • Internet Websites
  • Intranet Websites
  • Country Offices
  • Exchange / E mail (mobile access)
  • Building Security System
  • PBX Telephone Switch
  • Shared Drives
  • Department. Drives
  • Vendor Partners
  • Outside e-mail lists
  • MS Documents
  • Access databases
  • Business and Technology reports
  • Technology assets (hardware / software and licensing)
  • FTP sites
  • Media Assets
  • Scanned, Printed, and Faxed documents
  • Hand written notes
  • Instant messaging
  • Voice messages 

Are there any other assets that you are required to protect (e.g., by law or regulation)?

  • Customer data
  • SOX Information
  • PCI information
  • Employee Information
  • HIPAA
  • PII 

What related assets are important?

  • ISP: AT&T, Qwest, VzB, Sprint, L3
  • Internet Service providers for field offices
  • Software vendors
  • Banking System
  • Back-up tapes 

From the assets that you have identified, which are the most important? 

What is your rationale for selecting these assets as important?

  • SAP
  • Financial Systems
  • Corporate website
  • SOX 

The following are action items that are apart from the Protection Strategy and Mitigation Plan (not in priority order): 

  • Sensitive data on the website
  • Single points of failure (Switches, SAN)
  • Firewalls, IDS and other countermeasure technologies
  • Data other than in SAN (Access DBs, Excel, paper, Client PCs, department public drives))
  • Partner country independent activities
  • Social engineering
  • Printer in IP
  • Password policy and enforcement
  • Access rights
  • Application passwords (stored in clear)
  • NT 200x in shipping
  • Laptop firewalls, remote access
  • Hackers
  • Terrorists

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Customer Process for Audit and Compliance

Posted in Business (600),Compliances (1300),Security (1500) by Guest on the August 11th, 2013
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IT Strategy and Technology

Posted in Compliances (1300),Projects (400),Security (1500) by Guest on the August 10th, 2013

Becoming customer-centric starts with Strategy and is supported with Technology Enablers.  Technology is a means to an end.  Not an end in itself.

Strategy and objectives identification.

  1. What is our overall mission? 
  2. The value proposition? 
  3. Marketing strategy? 
  4. How will loyalty models be utilized or trigger-based marketing?  

Develop the customer and business metrics and establish benchmarks

Marketing strategy identification

  • Confirm customer segments and sub-segments
  • Perform data modeling including migration, attrition, and acquisition
  • Marketing program and tactics identification
  • Develop pricing plan
  • Identify communication plans
  • Develop testing plan
  • Gather & prioritize business requirements for new functions

High Level Work Streams Sample

Blueprint

Assessment Phase Solution Design Program Initiation
Business requirements gathering System architecture design Program Management Office
Source Systems Analysis   Meta data Define roles, quality control, standards
Organizational assessment   Data flows  
    System components Roadmap
  ETL Requirements
Tool recommendations Phases
Develop conceptual data model Timeline
Refine/Prioritize business requirements Organizational Readiness
Tool selection Benefits

Project Plan

Architecture

Road Map

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Sample Visio – Sample webcommerce AD – OU Structure

Posted in Visio Samples - Stencils (457) by Guest on the August 5th, 2013

Sample:

The OU structure of the directory will be the default after the initial promotion of the first DC with a couple of root level OU’s added.  These OU’s will be named Administration and Application respectively.  

The Administration OU will then have a sub-OU named the IT Architecture group which will contain all IT personnel.  If corporate or any other entity has the need for user or group creation then they should have a sub-OU created to house these objects.  

Only IT Support will have domain-wide administrative privileges but it may be necessary to grant others the rights to administer certain servers or other objects.

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Sample webcommerce AD – OU Structure

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