Conduct Volatility Analysis

Provide Tools for Business
People to Manage Rules

Establish Roles

Establish a Process on How to Implement Change

Business Ownership and IT Support Agreement

Acquire BRMS that Aligns Well to Your Needs

Express Rules in Clear
Structured Business English

Select a Rule Representation
Format That Fits Your Needs

A few of the best practices are highlighted here

Conduct rule volatility analysis: Not all business rules need to be managed in rule engines. In fact, it would be nearly impossible to digitize every rule. Only store and manage those rules that change often. For example, the president can only serve two terms versus a rule around bank interest rates. The first rule hasn’t changed in years.

Establish roles

Some rules are going to be managed and authored by business users, while others are going to be managed by the IT department. In other cases, business users are only going to provide input on how a rule is managed and authored. Assign roles and responsibilities regarding how each rule gets managed.

Business ownership and IT support agreement

Once roles and responsibilities are established, create a rule management contract that documents the owners, their roles, communication and dispute escalation processes, and service level agreements.