Set the institution’s definition of “disaster”

Driven by Business Impact

Priority of Mission Critical Applications

  Priority of Mission Critical Business and IT Services

Define Requirements

Set Threshold for Recovery

Questions to Consider:

What is the threshold on recovery time (RTO) and recovered data (RPO)?

What is the objective during disaster recovery period:

Minimum Basics function – i.e. online materials availability and course continuation?

Full Production Availability, including LDAP, Customizations/Building Blocks availability?

What is the plan for post – DR?

Business Continuity Service considerations:

Recovery Time Objective (RTO)

RTO is the time-measured objective to have corporate Business Continuity Service operation up and running from the point in time that Corporate is made aware of the client’s primary Corporate applications system failure.

Recovery Point Objective (RPO)

RPO is the objective to minimize the loss of the client’s database and file storage content by constantly backing up the client’s information no less than the time guaranteed under each service level.

Customizations & Configuration

Dependent on Client’s requirement and RTO & RPO objectives

The Human Factor:

Rigorous & Regular Training

Redundancy in Skill Sets

Plan for loss of critical staff in a DR event.

Change Management Control Tools – Central Authentication System, Automated Scripts, Documentation, etc.

Readiness Tests – e.g. Preparation Readiness Testing

Perform routine testing to ensure technology is working as expected

Documentation

Disaster Recovery Procedures should be well documented.

Plan for the unexpected.

Loss of critical staff

No Physical Access to the facility

Loss of traditional internet access to the facility

Install POTS line with serial connections to infrastructure

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