Include all:

1.  Develop supportive environment

2.  Agree on goal/agenda/time limits

3.  Approach conflict as a mutual problem

4.  Acknowledge and reach understanding of the other ideas

5.  State your ideas after the other person has stated ideas

6.  Think of options

7.  Reach agreement

Conflict Resolution Options:

1.  Reverse roles and discuss topics

2.  Interview person with opposing views

3.  Each person list the pros/cons of own/other’s ideas

4.  Each person develop a plan for solving

5.  Take a break when a deadlock occurs

6.  Ask people to write down positive points of opposing views

7.  Declare a period of silence

8.  Brainstorm pros/cons of all positions

9.  Use a facilitator as an objective third party